The company had been working with an existing user interface for several years, adding functionalities here and there as their requirements evolved. With each addition the complexity had crept upwards. Without a holistic goal, functional hierarchies disappeared and controls stopped making sense.

After gathering information on the UI’s issues, I proposed a multi-stage improvement plan for steady improvement with minimal disruption.

Helping a UI find its way back to clarity.

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Learning through listening

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Collaborative development